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Walk In drive For international Voice and Non Voice Process....!!!! @ Alorica

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 Walk In drive For international Voice and Non Voice Process....!!!!

Job Description

Customer Service International Voice and Non Voice Process !!!

  • Provide customer support and resolve customer queries on call and chat
  • Build credibility and trust with the customers by empathizing with their problem in words, proactively understanding their needs and responding promptly thereby obtaining high quality/ Customer Satisfaction (CSAT) scores for the work you performed.
  • Research, Diagnose, troubleshoot, and identify solutions to resolve customer issues.
  • Candidates should be flexible to work in 24*7 environments (US Shift).

Key Qualifications & Skills Required

  • The candidate should have good command over English - fluency in spoken and written English, customer service skills and high energy levels.
  • Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions.
  • Should be a quick learner and self-motivated.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Walk-ins

Contact Details:

Company: Alorica
Location(s): Bengaluru

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Keyskills:   International BPO International Voice Process

 Fraud Alert to job seekers!

₹ 2.75-3.5 Lacs P.A

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