Associate Team Member @ Coforge

Home > Customer Success

Associate Team Member

Coforge
0 - 2 years
United States (U.S)
2 months ago
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Job Description

Promoting and/saving products and services
Providing an excellent customer experience via phone
Negotiating and completing save/service order requests from customers.
Working with customers patiently, tactfully, and efficiently
Accurately informing customers of various fees and adjustments.
Providing options to the customer based on product and service needs.
Active listening skills
Ability to follow tactical call flows to optimize the customer experience.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Full time

Contact Details:

Company: Coforge
Location(s): United States (U.S)

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Keyskills: voice gsm providing mac ims wireshark 5g 3g diameter ss7 linux voip call flow options sip lte tcp rrc sgw rlc team 4g 2g volte customer experience ms office

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Your name (*)

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Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Coforge

www.coforge.com

Associate Team Member @ Coforge

Home > Customer Success