Customer Service Executive - Domestic Voice
- Live Connections.
- 1 Positions
- Hyderabad
- 2 months ago
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Job Description
- Handle 100 to 150 calls per day, adjusting for call flow, especially during weekends and peak seasons.
- Provide excellent customer service by resolving customer issues effectively.
- During training period, Nesting the shift timings are as follows:
- For women work from office (WFO): 8:00 AM 6:30 PM
- For men work from office (WFO): 8:00 AM 10:30 PM
- For women working from home (WFH): 6:00AM 6:30PM.
- For men working from home (WFH): 9-hour Shift will be assigned based on business requirement.
Key Responsibilities:
4.Post-training, shift timings will be adjusted based on business needs:
5.Work 6 days a week, with a rotational week off.
6.Attend office every two months for connect sessions or fun activities while working from home.
7.Work from home will be provided only based on performance after 3months.
Employement Category:
Employement Type: Full timeIndustry: FMCG / F&BRole Category: Customer Service (Domestic)Functional Area: Not SpecifiedRole/Responsibilies: Customer Service Executive - Domestic VoiceContact Details:
Company: Live Connections.Location(s): Hyderabad
Keyskills: customer care customer support customer service communication skills
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