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Sales Training Manager @ Justdial

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 Sales Training Manager

Job Description

Position Summary:
The Sales Training Manager is responsible for leading a team of trainers and ensuring the continuous development of sales personnel through effective training strategies, content creation, performance tracking, and stakeholder collaboration. This role will play a pivotal part in building and nurturing a high-performance sales force aligned with the
organizational


Key Responsibilities:

  • Manage and lead a team of sales trainers.
  • Mentor, guide, and motivate the training team to ensure consistent performance.
  • Create and maintain a positive and collaborative work environment.
  • Design and implement monthly training calendars.
  • Coordinate training schedules with sales leadership and operational heads.
  • Develop sales training materials, modules, and programs customized to business needs.
  • Conduct training sessions including foundational and advanced sales techniques.
  • Continuously update training materials in alignment with market trends and business changes.
  • Monitor and evaluate the effectiveness of training programs through assessments and feedback.
  • Track trainer and trainee performance and maintain dashboards for leadership reporting.
  • Ensure all training sessions adhere to company training hygiene standards.
  • Maintain accurate documentation, attendance records, and compliance metrics.
  • Collaborate with sales managers to identify training needs.
  • Communicate and align training objectives with business strategies.
  • Explore and implement new training tools, e-learning platforms, and gamified training approaches.
  • Benchmark industry best practices and integrate into internal training systems.
  • Conduct train-the-trainer sessions to upskill internal trainers.
  • Deliver specialized sessions on advanced sales strategies, negotiation, and customer engagement.

Qualifications & Skills:

  • Strong understanding of sales processes, KPIs, and customer behavior.
  • Excellent presentation, communication, and interpersonal skills.
  • Proficient in MS Office Suite and learning management systems (LMS).
  • Ability to work cross-functionally and manage multiple projects.

Key Competencies:
Leadership & Team Building
Strategic Thinking
Content Creation & Facilitation
Performance Analysis
Adaptability & Continuous Learning
Stakeholder Management

Job Classification

Industry: Internet (E-Commerce)
Functional Area / Department: Teaching & Training
Role Category: Corporate Training
Role: Corporate Training - Other
Employement Type: Full time

Contact Details:

Company: Justdial
Location(s): Noida, Gurugram

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Keyskills:   Sales Training Team Handling Training Need Analysis Content Creation Process Training Soft Skills Training Product Training Performance Evaluation Training And Development Corporate Training Training Management Training Delivery Stakeholder Management

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Justdial

Justdial is a leading internet technology company headquartered in Mumbai, India. As Indias No.1 Local Search engine, we provide comprehensive services for various businesses and services across the country. With a Pan India presence and 11 offices, our dedicated team of over 8000 employees is co...