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Desktop Professional L1 @ CMS It Services

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 Desktop Professional L1

Job Description

Required Skills: Handling calls & resolving enterprise level customer tickets, forensic work based on virus related issues, handling escalation calls, resolving tickets based on SLA

Education: BE, BTech, Dip (Computer Science and Engineering) or Electronics and Communication

Job Classification

Industry: BPM / BPO
Functional Area / Department: Engineering - Hardware & Networks
Role Category: IT Network
Role: Network (Support) Engineer
Employement Type: Full time

Contact Details:

Company: CMS It Services
Location(s): Mumbai

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Keyskills:   problem management it service desk technical support incident management itil project management operations management team management change management service desk servicenow itsm service delivery desktop support service delivery management

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CMS It Services

CMS IT SERVICES PRIVATE LIMITED Company Profile: CMS IT Services (a Blackstone Portfolio Company) provides high quality, end-to-end IT infrastructure solutions to cost-effectively manage IT operations efficiently. With extensive experience in managing complex IT implementation projects and integ...