Senior Onboarding Specialist
- ModMed Technologies
- 7 - 12 years
- Hyderabad
- 7 months ago
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Job Description
As Senior Onboarding Specialist on our global Learning & Development (L&D) team, youll play a critical role in shaping the new hire experience for Modernizers in our Hyderabad office. You will orchestrate a seamless and engaging onboarding journey for ModMed India, responsible for leading live instructor-led onboarding, assigning on-demand eLearning, and providing ongoing new hire support. If youre a highly organized, detail-oriented professional passionate about creating impactful onboarding experiences, we encourage you to apply.
Key Responsibilities:
Facilitation and New Hire Communication:
- Act as the primary facilitator of all live instructor-led onboarding sessions for our ModMed India office.
- Coordinate and manage communication with new hires, setting expectations for their first week.
- Serve as the primary point of contact for new hires during the onboarding process, addressing any questions or concerns promptly and effectively.
- Drive new hire check-ins up to 12 months after onboarding.
Content Design and Content Ownership:
- Design new onboarding materials as necessary in partnership with the US-based Onboarding Specialist.
- Update and maintain onboarding materials, ensuring they are accurate and reflect ModMed culture.
Onboarding Program Management :
- Coordinate and manage the onboarding schedule.
- Coordinate SMEs and guest speakers for all onboarding sessions.
- Oversee the enrollment and new hire completion of mandatory eLearning (LMS) courses.
- Collaborate with People Operations and Corporate IT to manage onboarding workflows and necessary provisioning.
- Keep People Leaders updated on onboarding content and new hire onboarding schedules.
- Monitor and identify areas for improvement and implement changes as needed.
Qualifications:
- Bachelors degree in Communications, Human Resources, Organizational Development, or related field.
- Minimum 7 years of professional experience, at least 3 years supporting onboarding or talent development.
- Must be able to demonstrate a mastery of live facilitation, virtual facilitation, and virtual meeting tools, preferably Google Meet.
- Proven experience in navigating an enterprise Learning Management System (LMS), preferably Docebo.
- Experience with eLearning content development and design tools such as Articulate, Canva, and Vyond.
- Strong understanding of adult learning principles and modern instructional design methodologies.
- Experience using Slack and the Google Suite, including Docs, Slides, Sheets, and Forms. Gemini is a plus.
- Excellent project management, organizational, and communication skills are a must-have.
Preferred Skills:
- Experience with global teams and cross-cultural collaboration.
- Certification in HR or Talent Development (e.g., SHRM, ATD).
ModMed Benefits Highlight:
At ModMed, we believe it s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits: India
- Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk,
- Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees,
- Allowances: Annual wellness allowance to support your well-being and productivity,
- Earned, casual, and sick leaves to maintain a healthy work-life balance,
- Bereavement leave for difficult times and extended medical leave options,
- Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave,
- Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind
Job Classification
Industry: Software ProductFunctional Area / Department: Human ResourcesRole Category: Human Resources - OtherRole: Human Resources - OtherEmployement Type: Full timeContact Details:
Company: ModMed TechnologiesLocation(s): Hyderabad+ View Contact
Keyskills: E-learning LMS Organizational development Project management Social media Talent development Healthcare Wellness HR Management
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ModMed is transforming healthcare by placing doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. With our electronic health records (EHR) and practice management (PM) systems, and our revenue cycle management (RCM) services
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