Senior Engineer
- Cradlepoint
- 10 - 15 years
- Noida, Gurugram
- 4 months ago
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Job Description
Monitor and review Trouble Tickets (TT), Change Requests (CR) and Acceptance Tests (AT) daily; drive timely closure and proper documentation.
Execute system configuration changes within authorized access rights and follow change-management procedures.
Enforce MSTOP and other workplace processes; ensure password policies, security controls and audit requirements are met.
Provide 2nd-level support and incident troubleshooting for packet core network issues, including escalation handling and RCA input.
Contribute to runbooks, operational procedures and process improvements to increase reliability and reduce MTTR.
Participate in cross-team technical reviews and recommend performance, capacity or resilience optimizations.
Support shift/on-call rotations and ensure smooth handovers with clear documentation.
Job Classification
Industry: Software ProductFunctional Area / Department: Engineering - Hardware & NetworksRole Category: IT NetworkRole: System Administrator / EngineerEmployement Type: Full timeContact Details:
Company: CradlepointLocation(s): Noida, Gurugram
Keyskills: GSM VMware Change management Operations Manager Linux Network operations GPRS Troubleshooting Virtualization Auditing
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Cradlepoint
We enable the freedom to securely connect people, places, and things that drive more experiences, new ways to work, and better business results anywhere. We are a pioneer in advanced 4G and 5G routers and adapters for Wireless WAN controlled through Cradlepoint NetCloud and offer a range of solut...
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