International Voice Process @ Artech Infosystems

Job Description

Dear Candidate ,

We are hiring for International Voice Process for our MNC Client at Noida / Kolkata .!
Gade A2 (1-4 Years)
Location Kolkata/ Noida
Rate- up to 4.5 LPA
Shift- Night shift (Work from office )
Note- Candidate would be Joining after complete BGV Done

Note- Candidate should have work experience in US Voice Process and it should be there in their resume




Key Responsibilities:

• Make outbound calls to US-based insurance companies/patients/Helpdesk as per process requirements.
• Engage customers in meaningful conversations to promote products/services or gather required information.
• Achieve daily/weekly/monthly Targets and conversion targets.
• Handle objections professionally and escalate complex issues when necessary.
• Collaborate with team leads and quality analysts to improve call quality and performance.
• Ensure compliance with company policies and US calling regulations

Required Skills & Qualifications:

• Bachelor's degree or equivalent.
• 14 years of experience in outbound calling, for US clients.
• Open to Work from Office
• Excellent verbal communication and interpersonal skills.
• Familiarity with CRM tools and call centre software.
• Open to work night shifts and adapt to US time zones.
• Goal-oriented with a positive attitude and strong work ethic.

Knowledge of US culture and customer behaviour

 

Interested can share cv at hidden_email or can call me at hidden_mobile / hidden_mobile 

Regards,

Aditi Upadhyay

Associate Recruiter
hidden_mobile / hidden_mobile 

Artech Infosystems Pvt. Ltd.

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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Keyskills:   verbal communication international voice process voice process