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Customer Support Executive @ Astrotalk

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 Customer Support Executive

Job Description

About the job

Key responsibilities:

1. Handle customer inquiries via chat, email, and phone with professionalism, empathy, and clarity.
2. Work closely with internal teams to ensure timely and seamless resolution of customer concerns.
3. Provide prompt, effective solutions to resolve issues and drive customer satisfaction.

Job Classification

Industry: Miscellaneous
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Full time

Contact Details:

Company: Astrotalk
Location(s): Noida, Gurugram

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Keyskills:   Customer Support Communication Skills Non Voice Process Customer Care Voice Process

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₹ 2-4 Lacs P.A

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Astrotalk

Greetings from IntouchCX! IntouchCX, formerly known as 24-7 Intouch, is a global contact center outsourcer with over 25 years of experience. We provide innovative, value-driven customer service solutions across various industries, including Retail & Digital Commerce, Consumer Tech, Entertainmen...