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Functional Consultant @ Mphasis

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 Functional Consultant

Job Description

Functional/Application Consultant D365 CE

1. Technical Proficiency in D365 CE

  • Proven experience in configuring, customizing, and deploying Dynamics 365 Customer Engagement modules (Sales, Service, Marketing, etc.).
  • Strong understanding of Dataverse, Power Platform (Power Automate, Power Apps), and integration tools PLUS certification such as PL-200

2. Business Analysis and Requirements Gathering

  • Ability to engage with stakeholders to elicit, analyze, and document business requirements.
  • Translate business needs into functional and technical specifications aligned with D365 CE capabilities.

3. Solution Design and Architecture

  • Experience designing scalable, maintainable CRM solutions.
  • Understanding of best practices for security, data modeling, and process automation within D365 CE.

4. Project Implementation Experience

  • Hands-on experience in full project lifecycle implementations: discovery, design, development, testing, deployment, and support.
  • Familiarity with Agile or Waterfall methodologies.

5. Communication and Stakeholder Management

  • Excellent written and verbal communication skills to work with cross-functional teams, clients, and end-users.
  • Ability to present complex solutions in a user-friendly way and conduct training/workshops.

6. Problem-Solving and Continuous Improvement Mindset

  • Proven ability to troubleshoot, debug, and resolve application issues quickly and efficiently.
  • Demonstrated initiative in identifying opportunities for system enhancements or process improvements

Note - Immediate to 10 days joiners required.


Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA
Role Category: Software Development
Role: Software Development - Other
Employement Type: Full time

Contact Details:

Company: Mphasis
Location(s): Bengaluru

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Keyskills:   Procurement Supply Chain Management D365 Functional

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Mphasis

Emphasis Corporate Services is a complete HR solutions provider company with the team of young and dynamic people on its board and it aspires to be the best business partner to its clients. With a bunch of HR services we constantly satisfy both, our clients and candidates, through ensuing efficienc...