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Customer Support Executive @ IntouchCX

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 Customer Support Executive

Job Description

Roles and Responsibilities

  • Provide exceptional customer support through various channels (chat, email, and voice) to resolve customer queries and concerns.
  • Work on multiple processes such as blended process, chat process, non-voice process, and voice process to handle diverse customer needs.
  • Handle international customers with empathy and professionalism, ensuring timely resolution of issues.
  • Collaborate with team members to achieve common goals and objectives.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Full time

Contact Details:

Company: IntouchCX
Location(s): Hyderabad

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Keyskills:   Blended Process Voice Process International Chat Process International Voice Process Chat Process BPO Customer Support Non Voice Process

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₹ 2-3.5 Lacs P.A

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IntouchCX

About company *IntouchCX Intouchcx is a global customer care and technology company that provides value- driven, future-forward solutions. For over 20 years, we have been the people and technology behind the worlds biggest brands, empowering human potential through our artificial intelligence di...