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Technical Support L2 - Pune,Indore - Infobeans

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 Technical Support L2 - Pune,Indore - Infobeans

Job Description

  • 4 to 6 yrs exp in Technical Support (L2)
  • Must have knowledge of Identity Management & Access Management (IAM) Solutions related support.
  • Knowledge of Atos DirX, onboarding of users Authentication / Authorization
  • Knowledge of Java, HTML will be a huge plus
  • Very Good Spoken and Written English communication Skills
  • Readiness to work in German Business Hours, will follow German Calendar
  • Good Excel Skills, ability to work with and load huge / batch files
  • Proactive & Agile mindset
  • Experience in ticketing / incidence tools is a must.
  • Experience in provider-based services is a plus.
  • IT Infrastructure library (ITIL) certification is a plus.
  • Problem solving and research skills.
  • Proficient in Microsoft Office (mandatory).
  • Sharepoint/Wiki or/and webpage skills are a plus.Collaboration, Strategic thinking & planning with good organization skills are a must.
  • Good understanding of data security, application security, identity & access management.
  • Experience on Oracle Access Manager or NetIQ Access Manager or ForgeRock or Okta or SailPoint

Job Classification

Industry: IT Services & Consulting
Functional Area: IT Services & Consulting
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time

Contact Details:

Company: Infobeans
Location(s): Pune

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Infobeans

InfoBeans Systems is a fast growing software development company with offices in Pune and Indore and business development centre in US. We develop customized business applications for large and mid-size organizations in the US. We strongly believe that customer success defines our success. Hence, we...