Principal Product Definition Analyst @ Amadeus

Main Responsibilities

Product Analysis and Definition

Demonstrate excellence establish standards on product definition activities: specifications, solution design, finding solutions to complex problems

Responsible for planning, conducting and directing the analysis of highly complex business problems

Support Product Management on cross-area solution design for complex scenario (including architecture proposal for new features) by being the functional entry point for a given area

Solves business problems through a clear methodology including appropriate documentation

Review proposed specifications for complex solutions

Reviews or advise on test strategy/plan

Recommend process improvements

Architecture design, RD project follow up from requirements to production

Building relations Knowledge sharing

Coach / mentor team members on product definition skills, drive the culture change towards professionalization

Provides guidance/direction/training and mentor less experienced product definition analysts

Provides consultancy to users in detailed functionalities

Demonstrate excellent written and verbal communications skills, as well as excellent listening skills, to serve as lead conduit between software development engineers, architects, product definition analysts, and with internal stakeholders

Support software development engineers by assisting with functionality questions, addressing testing issues, providing training on new features

Share advanced knowledge of functional flows, documentation, tools and architecture concepts

Provide on demand functional knowledge of their area of expertise to Product Management, Delivery and Support teams and other PDA members.

Technical Excellence

To succeed in your new role, you re required to have relevant experience in the following areas:

Business Knowledge of the Travel Industry: Subject Expert, foresee markets trends, defines Strategy, and requires specialized depth and/or breadth of expertise. Is recognized as an expert in own area within the organization

Technical Excellence: Max level, foresee high complex problems, organizational recognized reference, takes broad perspective to identify solutions. Interprets internal/external business issues and recommends solutions

Excellent knowledge of key business analysis tasks, elements and techniques (UML Diagrams, SWOT analysis, etc.)

Excellent communication, negotiation, presentation and meeting facilitation skills

Ability to work effectively under pressure, flexibility

Identify unclear requests and possible impacts and ensure the requests are clarified by/with the relevant party before providing a solution

Provide product solution for Change requests or user stories

Interface with Architects and Experts on long-term component vision

Communicate, share, explain and ensure buy-in on component strategy evolution

Ensure quality responsibilities mind-set is shared by each stakeholder of the development cycle to contribute to service stability effort Innovation

Contribute to a collaborative work environment which promotes innovation and empowerment

Bring out continuous improvements on product, evaluate these ideas from a business perspective and ensure it is taken up for execution

Regular innovation brainstorming sessions with the team and intra-team

People Leadership

Coach/mentor other PDAs in the team

Collaborate with all different scrum teams in Cytric

Experience working in a MNC with a collaborative, distributed style of work across different geographical locations and cultures

Working independently and with an autonomous style of working with minimal supervision Thought Leadership

Strong research and problem solving skills, system thinking

Spread cross-department, cross-project best practices on business analysis

Participation and contribution in communities globally in Amadeus community

Contribution to Global Initiatives run across Amadeus and / or locations in BLR etc Qualifications/Experience

Education: BE/ BTech, computer science or related field preferred

Relevant work experience:

Minimum 10-12 years of experience in software product engineering .

Minimum of 5 years of experience being a business analyst

Experience working in Agile setups using SAFe (Scaled Agile Framework) in a global distributed environment Ability to understand software architecture and design and its impact on business requirements (and vice-versa); familiarity with data exchange protocols like JSON, XML, Web Services using SOAP / REST

Experience working in the travel industry (hospitality, airline, ground, rail transportation etc.) would be a plus