Business Development Manager - Mumbai,Kolkata
- Salasar Services
- 2 - 5 years
- Multi-City, India
- 1 month ago
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- Kolkata,West Bengal( Dalhousie ), Mumbai,Maharashtra
Job Description
Job Responsibilities:
Financial
- Increase reach and market share by adding new clients to the Organizations portfolio of General Insurance.
- Achieve financial targets articulated in the strategic plans of the Organization in terms of the brokerage earned through
- Conversions of new clients
- Retention of existing clients
- Ensuring expansion and cross selling to existing clients
- Support of specialist vertical budgets
Business Process
- Create potential databases from insurers and other sources
- Obtain policy papers from existing and potential clients
- Conduct thorough analysis of Policy Portfolio of existing and potential clients with inputs from the underwriting and claims department to verify that the client has adequate coverage and best of rates and prepare offerings to bridge gaps
- Interface with claims team and service claims to gain confidence and pitch for new business by taking over the responsibility of enabling the client to get pending claims
- Engage in discussion and sharing notes with other departments to leverage individual strengths
- Participate in monthly meetings to discuss key accounts, strategic initiatives, market trends
Customer
- Send introductory mails or letters, call for appointment before the initial meeting and send thank you note and brochure to all prospective clients after the same.
- Make client lists
- Visit key existing clients on a periodical basis
- Get insurance policies issued in favor of the clients in coordination with the underwriting team and deliver the same to the clients
- Collect premium cheque on time
- Provide best possible client service with respect to all new clients by
- Coordinating with the underwriting team to get renewal notice issued and the renewals done on time
- Engaging with insurance companies and coordinating with the claims team to enable settlement of claims
- Give timely inputs for MIS to management
- Classify potential customers into A-B-C category and implement the following action:
- Cater to all requirements through close liaising with respect to A category and close
- Liaise with B category to covert the leads
- Maintain the C category in the database and schedule follow-up
People Growth
- Acquire product knowledge and always keep self-updated with latest variations in product offerings
- Attend training sessions (external/ internal) and working on on-job assignments to implement new learning. Perform all such duties which are required to be performed by this position in an insurance broking house in general course and to perform all such duties and carry out all such responsibilities so delegated or asked to be performed by the Designated Authority from time to time.
Internal interface:
- Existing clients
- Prospective clients
- Insurance companies
- Employees
Preferred Competencies of Incumbent
a) Functional Competencies
Demonstrates domain knowledge in own area of operation
Understands product offerings
Understands service standards as per Organization ethos
Learns continuously and keeps self-updated
b ) Leadership Competencies:
Relationship Building
Networks effectively with both external and internal customers
Focuses on building long term sustainable relationships Delivers on commitment every time.
Creative & Analytical
Understands the strategic objectives of the Organization, unit,
function
Collates data and analyses them objectively
Takes objective decisions based on data to achieve the strategic objective of the Organization
Goes the extra mile to achieve creative solutions
Problem Solving & Customer Focus
Designs solutions that meet the requirements of the customer (external/ internal)
Demonstrates a sense of urgency to resolve all external and internal customer concerns and responds to queries and requests within
defined timelines and processes
Educates customers (external/ internal) about changes in processes, policies and offerings
Creates long term relationships with customers (external/ internal) through continuous interface
Obtains customer (external/ internal) feedback to improve
processes
Promotes loyalty and converts customers to brand
ambassadors
Achieves customer delight with respect to both internal and external customers
Is sensitive to code of conduct in office and customer establishments
Perseverance
Makes all possible effort to understand the viewpoints of external and internal customers
Takes all possible steps to resolve issues
Understands the importance of deadlines, proactively remove roadblocks and deliver as per requirement
Tries alternatives to achieve target Does not give up in the face of adversity
Explains own point of view assertively to get necessary support and approval
Is patient and persistent towards follow up on all leads and prospects generated during the past towards new client acquisition
Achievement Orientation
Understands the strategic objectives of the Organization, unit,
function
Aligns individual and team targets with strategic goals
Plans and deploy appropriate resources to meet targets in the short and long term
Goes the extra mile to achieve targets as per committed timelines and enable the team to do so
Achieves and motivates excellence irrespective of
circumstances
Shares best practices across businesses
Benchmarks with the best and continuously raises the bar Upgrades competencies of self and team to achieve
Job Classification
Industry: InsuranceFunctional Area: Insurance
Role Category: Enterprise & B2B Sales
Role: Enterprise & B2B Sales - Other
Employement Type: Full time
Contact Details:
Company: Salasar ServicesLocation(s): Multi-City, India
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Salasar Services
Salasar is an insurance and reinsurance broking firm licensed by the Insurance Regulatory and Development Authority (IRDA) vide Licence No. 143 valid up to 3rd April,2021 . One of the largest broking firms in India, with a leadership position in the East, we partner almost all reputed insurance comp...
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