Manager / Assistant Manager
- Vee Healthtek
- 6 - 8 years
- Mohali, Chandigarh
- 2 years ago
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Job Description
Designation: Manger / Assistant Manager
Department: Medical Billing
Experience: Assistant Manager: 6+ years. Manager: 8+ years
Location: Pune / Mohali
Skills required:
- Excellent Domain Knowledge
- Good Oral Written Communication skills
- Good Team Handling Skills
- Excellent Analytical skills
- Should be good at Muti-Tasking
Roles responsibilities:
- Ensure the TAT and Quality of projects handled
- Ensure quality of Deliverables
- Ensure proper execution of projects
- Ensure all updates from clients are recorded
- Set Targets for team leads and processors.
- Maintain records for overall performance and progress of the shift.
- Maintain process documents and ensure regular updates.
- Ensure all updates from clients are recorded.
- Conduct daily team briefs and update the team on every shift.
- Ensure the team meets the daily targets and extend the shift if the targets are not met.
- Train employees and ensure the service levels
- Identify training needs and recommend external training
- Provide Refresher/ process training at regular intervals
- Evaluate the effectiveness of training and recommended retraining.
Job Classification
Industry: Management ConsultingFunctional Area / Department: Customer Success, Service & OperationsRole Category: OperationsRole: Assistant ManagerEmployement Type: FreshersContact Details:
Company: Vee HealthtekLocation(s): Mohali, Chandigarh+ View Contact
Keyskills: Analytical skills Training Medical billing Process training Project handling
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