Process Coach - Coding
- Omega Healthcare
- 3 - 8 years
- Chennai
- 10 days ago
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Job Description
Skills
Skill
Vendor Management Service Delivery CRM Project Management Business Development MIS Operations Management BPO Process Improvement Telecommunications Education Qualification
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Understand the quality requirements both from process perspective and for targets.
To Train effectively the new joiners on Medical Coding concept with the guidelines.
TomonitorTrainees productivity and quality output per OJT glide path/ramp up targets.
Providing continuous feedback in a structured manner.
Educating on the client specs and guidelines.
Educating on the latest updates on the coding aspects.
Carrying out one-on-one session on the repeated errors.
To provide feedback on productivity and quality of trainees to Team Leads.
To pass on the QC feedback effectively to the trainees.
To help Team Leads in early confirmation of Trainees by providing the valuable inputs.
Job Specification
Minimum of 3 Years of Professional and Relevant Experience in Medical Coding with specialty Surgery.
Extensive Coaching & Trainingas per process defined.
Must have Variant Training & Coaching Strategy.
Must have Coding Certification like CPC, CCS, COC, AHIMA.
Any graduate will do.
Shift Details:General Shift / Day Shift Work Mode:WFO
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & Operations
Role Category: Service Delivery
Role: Service Delivery - Other
Employement Type: Full time
Contact Details:
Company: Omega HealthcareLocation(s): Chennai
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Keyskills: project management training medical coding service delivery coaching vendor management operations management mis preparation data analysis mis reporting cpt pivot table business development vlookup icd kaizen advanced excel mis mis operations crm
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