Position Overview:
Adobe is looking for a motivated Professional Services Sales Manager to spearhead sales initiatives for our strategic customers across Digital Experience Cloud in Mumbai. This role is essential in driving the adoption of Adobe s solutions by helping customers realize value through tailored services engagements. You will be responsible for driving pipeline, achieving revenue targets, and building strong customer relationships while collaborating with internal cross-functional teams to deliver transformative digital experiences.
Key Responsibilities:
Sales Leadership:
Drive Professional Services sales, achieving and exceeding quarterly and annual revenue targets.
Develop and implement account-specific services strategies to drive adoption and improve customer success.
Customer Engagement:
Act as a trusted advisor to C-suite and senior executives, understanding business challenges and aligning Adobe s solutions to meet strategic objectives.
Develop strong, lasting relationships with clients to secure long-term partnerships.
Collaboration with Stakeholders:
Partner with the License Sales team to drive alignment between software and services opportunities.
Collaborate with delivery and consulting teams to ensure smooth project scoping, planning, and execution.
Consultative Selling:
Understand and communicate Adobe s Digital Experience Cloud offerings, tailoring services solutions to customer needs.
Lead workshops and discovery sessions to uncover business challenges and define project scope.
Market Strategy and Enablement:
Identify new market opportunities and emerging trends to expand Adobe s presence in Mumbai.
Provide feedback to Product and Delivery teams to enhance offerings and drive market relevance.
Qualifications:
Experience:
10+ years of experience in Professional Services Sales, Business Consulting, or Enterprise Software Sales, preferably in Customer Experience Management (CXM), Digital Marketing, or Cloud technologies.
Proven track record of meeting/exceeding revenue targets and successfully leading complex, multi-stakeholder deals.
Skills:
Strong consultative selling skills with the ability to define and articulate value-based services solutions.
Excellent stakeholder management, critical thinking, and negotiation skills.
Proficiency in understanding technical concepts and aligning them with business outcomes.
Education:
Bachelors degree in Business, Technology, or related fields (MBA or equivalent experience preferred).
Attributes:
Strong interpersonal and communication skills in English.
Goal-oriented and skilled in managing ambiguity.
Collaborative mindset with the ability to work across teams and regions.