Branch Operation Head - Retail Liabilities @ Trenz Management

Job Description

Company Description Workassist is an online recruitment and employment platform in India, providing relevant profiles to employers and relevant jobs to job seekers across different industries and varying levels of experience. The company has quickly adapted to the new normal and assists job seekers with the best opportunities and employers with the best talent from all over the world. Workassist works with more than 10,000+ recruiters from sectors such as Banking & Finance, Consulting, Sales & Marketing, HR, IT, and Operations to help them recruit emerging talents and enhance the job-seeking experience. Role Description This is a full-time on-site role located in Vadodara for a Branch Operation Head - Retail Liabilities (Deputy Manager/Manager). The role involves day-to-day tasks associated with business planning, retail, sales, team management, and analytical skills. The candidate is expected to manage and develop the branch network, supervise branch activities, increase business. growth, and achieve targets. Responsible for daily operations of a full service branch office covering all aspects viz branch operations, lending, security and safety in accordance with the Bank's guidelines. Review & monitor AOF rejection cases, account closures, overdue FD & FD maturity data and renewals thereof Scrutinize and verify customer requests, AOFs as per prescribed checklist before dispatching for processing. Informing customers in case of rejections, if any. Driving key Setrics by : Daily checking of common pending folder of the branch and individual employees to ensure that no customer request is pending with the staff along with random drawer audits Maintaining lowest levels of wait-time through : Load balancing among desks Regular monitoring of pending tokens through Admin login Analysis to understand employee level productivity & Daily roistering. Leave planning & Training calendar Ensuring adherence to Corporate Attire policy and Grooming guidelines by all staff Qualifications Experience in business planning, retail, sales, team management, and analytical skills Demonstrated ability to manage and develop branch network, supervise branch activities, increase business growth, and achieve targets Bachelor's degree in Business Administration, Management, or related field Excellent communication, negotiation, and interpersonal skills Ability to work under pressure and meet deadlines Experience in the banking or financial sector is a plus For a seamless job search experience, please visit: https://bit.ly/3QBfBU2

Employement Category:

Employement Type: Full time
Industry: Others
Role Category: Sales / BDTraining & Development
Functional Area: Not Applicable
Role/Responsibilies: Branch Operation Head - Retail Liabilities

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Keyskills:   business planning retail sales team management analytical skills banking financial sector