Operations Team Leader (Program Coordinator) @ Reflective Customer

Job Description

Must possess good verbal written communication skills. Ability to work in a team and handle pressure and demands. Language Reference English French EEO Statement At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants qualifications, merits, competence and performance without regard to any characteristic related to diversity

Employement Category:

Employement Type: Full time
Industry: Others
Role Category: Customer Service (International)
Functional Area: Not Applicable
Role/Responsibilies: Operations Team Leader (Program Coordinator)

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Keyskills:   Leadership Strategic Planning Project Management Communication Skills Interpersonal Skills Relationship Building Stakeholder Management University Relations Compliance Management Training Development Program Coordinator French Certification Career Pathing Internship Programs Feedback Analysis Communication Strategies