International Banking Industry | Boo | Us Shift | Sme @ Cognizant

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International Banking Industry | Boo | Us Shift | Sme

Cognizant
0 - 5 years
Hyderabad
7 months ago
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Job Description

A person with high comprehension skills who is self-motivated and can motivate the team
Maintain and update customer account related information in client applications
Experience in Account maintenance (Account Update Maintenance DNA & Systematics)
Experience in Customized KYC standards for Business accounts (Process Account Opening QC)
Experience in Inbound Calls (Manage Branch Office Experts questions and provide solutions) (Process - Account Opening QC)
Experience in Customer Deposit Cheques (Process - Remote & Mobile Deposit)
Experience in ACH disputes and unauthorized Debits and decisioning (Process - ACH Disputes)
Hybrid working model
Attention to detail and should be able to act as an SME for the process
Should be able to grasp new concepts from onshore SMEs and cascade them to the larger group
Mentor junior associates in picking up concepts and achieve expected results
Manage the Bank's branch requests and maintain relationship
Action and respond to Ad-hoc requests and escalations in a timely manner
Timely completion and review of daily work inflow from our commercial bankers, bank customers and prospects
Willing to learn with limited training and have complete knowledge of Client databases/applications designed by company which are unique
Meet/exceed the customer SLAs / expectations in terms of quality & TAT

Job Classification

Industry: BPM / BPO
Functional Area / Department: Other
Role Category: Other
Role: Other
Employement Type: Full time

Contact Details:

Company: Cognizant
Location(s): Hyderabad

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Keyskills: Banking Process Us Banking International Banking QC Customer Service Account Maintenance

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₹ 1.75-4.25 Lacs P.A

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Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

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International Banking Industry | Boo | Us Shift | Sme @ Cognizant

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