Customer Service Associate (U.S Banking) @ Job Circle Hiring

Job Description

Role Description This is a full-time on-site role for a Customer Service Associate (U.S Banking Process). The Customer Service Associate will be responsible for handling customer support, ensuring customer satisfaction, maintaining phone etiquette, and providing exceptional customer experience. The role is located in Mumbai. 6.20 Lkhs for Graduate BAND 2 5.20 Lkhs For Undergraduate BAND 1 Work from office BANKING Customer Service Rotational Shifts (5 Days Working) U.S BANKING VOICE PROCESS Work Location : Mumbai Qualifications Customer Support, Customer Satisfaction, and Phone Etiquette skills Customer Service and Customer Experience skills Excellent verbal communication skills in English Basic computer and typing skills Ability to multitask, prioritize, and manage time efficiently Problem-solving and critical thinking skills Experience in the banking, financial services, or customer service industry is preferred Graduates with 9 months International BPO Voice. Experience / Undergrads with 18 months International BPO Voice Experience Excellent Communication is must

Employement Category:

Employement Type: Full time
Industry: Others
Role Category: Finance / Accounts / TaxBack Office Operations
Functional Area: Not Applicable
Role/Responsibilies: Customer Service Associate (U.S Banking)

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Keyskills:   Customer Support Customer Satisfaction Phone Etiquette Customer Service Customer Experience Verbal Communication English Computer Skills Time Management Critical Thinking Typing Skills Multitasking Problemsolving