Workplace Service Delivery Analyst Financial @ Job Circle Hiring

Job Description

Job Description Key accountabilities: Prepare, monitor, and validate Purchase Orders for accurate and timely payment processing. Audit invoices and its supporting documents for accurate and timely payment processing and project cost charging. Validate transaction details, review requirements completion/adherence before endorsing them to vendors. Follow-up for Invoice submission & Accrual/Re-accrual tracking. Identify vendor invoice submission issues/challenges, co-ordinate with vendor to resolve disputes, handle the case end to end Liase between internal Business stakeholders & vendors to confirm service & follow up with vendor for invoice submission on a regular basis Track invoice submission, co-ordinate with various internal business stakeholders for approvals & follow up until disbursement, ensuring accurate documentation and strict adherence to timelines. Track transactions completion, prepare and validate reports such as but not limited to accrual. reconciliation, delinquent payments, salary deduction and manual payment. Respond to customer and/or vendor billing inquiries, liaise between stakeholders to resolve disputes and chase vendor/requestor/approver for accurate and timely payment processing and expense charging. Experience working in workplace related tools or process is an added advantage. Demonstrated, well-developed verbal and written communication skills; Customer-oriented; seeks solutions that will provide value to end-user Raise or escalate cases that do not have or do not fit yet in existing practice and process documentation. Document transactions according to established process documentation and/or as required based on business requirement. Enhance and improve operational workflow and performance. Validate and process transactions based on various sources, such as but not limited to, service request tickets, trackers/tools, invoices, transaction receipts or documentation. Resolve discrepancies and/or disputes according to established processes and policies. Track, monitor and complete transactions from request to payment. Raise or escalate transactions that are inaccurate and/or aging. Generate and validate reports for various business requirements, such as but not limited to status reports, scorecards, dashboards, etc. Actively participate in all process improvements stages: conceptualization, implementation and continuous process improvements. Operate according to established process and guidelines of Accenture Operations Excellence (OPEX). Learns new applications, technologies, and skills through intensive hands-on experience. Respond to the unique reporting requirements of the Operations/Cross functional departments on real-time / Adhoc basis. Worker Sub-Type Regular Time Type FT Primary Location India Bangalore/ Mumbai/ Pune Additional Locations None Work Shift Must be flexible to support US working hours Ability to work effectively in a virtual and global environment Required Skills Excellent communication skills and ability to lead conversations with stakeholders. Experience working in workplace related tools or process is an added advantage. Reports/Dashboards and Analytics Process Improvement/Innovation Stakeholder Management Optional Skills Operations Management Customer Service Escalations Management Analytical Skills Workplace Services Management Education Graduate with 3-5 years of work experience 2-4 years years of relevant experience working in shared service /Finance/ processing experience or workforce management or related domains Accounts Payables / Finance / Procurement skills Experience Level Graduate with 3-5 years of work experience Job Qualifications Qualifications: Skills and Experience: Graduate in commerce or finance or equivalent. 3-5 years finance experience working in workplace related tools or process, finance, procurement , payables/receivables domain Experience in Billing or Invoicing or Finance, preferably from vendor management or accounts payable background Good Vendor co-ordination & management skills required Possess excellent communication skills, both written and verbal Convincing/negotiation skills Maintain a focus on Customer service. MS Excel skills

Employement Category:

Employement Type: Full time
Industry: IT Services & Consulting
Role Category: Finance / Accounts / TaxBack Office Operations
Functional Area: Not Applicable
Role/Responsibilies: Workplace Service Delivery Analyst Financial

+ View Contact

Keyskills:   Stakeholder Management Operations Management Customer Service Escalations Management Analytical Skills Excellent communication skills Process ImprovementInnovation Workplace Services Management Accounts Payables Finance Procurement skills MS Excel skills