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Associate @ Tech Mahindra

Home > Non Voice

 Associate

Job Description

Role & responsibilities

Respond to customer queries via call/email or chat

Resolve customer problem quickly and politely

Handle complaints and offer solution.

Follow up with customers to ensure satisfaction


Preferred candidate profile

Mumbai candidates preferred.

Candidate must have good English communication


Interview Process

HR round, Ops round and Versant

Interview will happen F2F no virtual support is there.


Qualification

Any Graduate.

No undergraduate will be entertained.


Process

This is a Domestic process.

Day shifts

No Cab facility


CTC Offered

Fresher- 2.42 LPA

6+ months of experience- 2.66 LPA


Interview location

Tech Mahindra Ltd.NB902, 9th floor Empaire tower, cloud city, Reliable teach park, Thane Belapur road, Airoli

Only Mumbai candidates preferred.


Share your CV on

AY********0@te*********a.com

Du*******k@Te*********a.com

Me***********e@Te*********a.com


Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Freshers

Contact Details:

Company: Tech Mahindra
Location(s): Mumbai

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Keyskills:   Communication Skills Problem Solving Empathy Product Knowledge

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Tech Mahindra

Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to the telecommunications industry. Tech Mahindra is a US$4.2 billion company with over 117,000 employees across 90 countries. It provide...