Services - Executive N @ Asian Paints

Job Description

Position name: Services - Executive N

Gender - Male

CTC - 5.13 LPA (33k in hand)

Education - Min 50% grades (10^th till grad full-time/regular)

Location Pan India (Faridabad, Srinagar, Mumbai, Rest of Maharashtra, Raipur.)

Max Age limit 28 yrs old

Mandatory Skills

Team Lead role at least 1 Yr

Any Sales b2b exp

Main Responsibilities:

• Monitoring daily updates of all activities on the Paint Assist app.
• Daily monitoring of on time visits and follow ups to all new sites by customer associates (CA) or Sales Associates (SA).
• Daily monitoring of business collections by CA and ensuring delivery of month on month business objectives
• Ensuring prompt lead assignment and conversion of leads assigned to CAs/Sales Associates(SAs)
• Prompt updation of records of the new joinees/exits at a CA/SA level to SSE
• Handling escalated customer & dealer complaints ensuring high satisfaction scores
• Executing business generation initiatives in the assigned territory to generate business
• In store & onsite training to new CAs for processes, business app training, product pitching & site monitoring.
• Provide guidance to customer associates for pitching & conversion of focus products at the sites.
• Random site visits to ensure adherence to systems & processes like usage of mechanized tools, covering and masking, correct application process and on-time site handover after proper cleaning.
• Monitoring all ongoing / WIP sites to ensure on time work completion.
• Submit reports to UH, SSE & central function as & when required.
• Maintaining the reports / formats as mandated
• Approving business entries into the application post appropriate checks & validation.

Role Requirements

Qualifications

Essential:

• Graduate Degree in any stream (BA/B.Sc./B.Com/BBA/BBM/BMS)
• Minimum of 50% marks throughout education without any backlogs
• Graduation must be through a full time course
• Applicants with an Engineering background (B.Tech/B.E./Diploma/B.Pharma) will not be considered

Desired: Candidates with MBA/PGDM in Sales and Marketing

Previous experience

Essential: Fresher

Desired: 1-2 years of experience in sales function in any organization

Functional Competencies

• Fluency in English, Hindi & local language
• Excellent communication and people skills
• Should have a working knowledge of MS Excel, MS Word, MS Powerpoint
• High orientation for customer servicing and customer delight.

Employement Category:

+ View Contact

Keyskills:   customer service customer relationship b2b sales team leading sales services client handling