Senior Study Abroad Advisor @ Irish Expert Llp

Job Description

Senior Study Abroad Advisor

Role Summary

The Senior Study Abroad Advisor takes on a leadership role in guiding students and professionals through the process of studying abroad. This position involves providing strategic guidance, managing a team of study abroad advisors, and ensuring the delivery of high-quality services to clients. The senior advisor is responsible for staying updated on educational trends, international regulations, and academic program offerings.

Duties and Responsibilities

Provide leadership and mentorship to a team of study abroad advisors.

Oversee the allocation of responsibilities, ensuring effective teamwork and efficient service delivery.

Develop and implement strategic plans for the study abroad advisory function.

Identify opportunities for program expansion, service improvement, and client satisfaction.

Conduct high-level consultations with clients, including students and professionals, to understand their study abroad goals.

Provide expert advice on available study programs, institutions, and relevant international opportunities.

Oversee the coordination and management of study abroad programs, including application processes and logistics.

Collaborate with the team to ensure seamless execution of study abroad initiatives.

Stay updated on international educational trends, regulatory changes, and advancements in academic programs.

Provide insights to the team and clients on emerging opportunities and challenges.

Act as a point of contact for high-profile or complex client cases.

Build and maintain strong client relationships, ensuring satisfaction with study abroad services.

Implement quality control measures to ensure accurate and thorough information is provided to clients.

Conduct regular reviews of team performance and provide constructive feedback.

Develop and deliver training programs for the study abroad advisory team.

Prepare and analyze reports on team performance, client satisfaction, and key performance indicators.

Provide regular updates to senior management on the status of study abroad advisory services.

Foster a culture of continuous learning, keeping the team informed about new programs and destinations.

Ensure that all study abroad advisory activities comply with relevant international regulations.

Mitigate risks associated with complex cases and international uncertainties.

Develop and deliver educational sessions for clients on study abroad processes, cultural awareness, and best practices.

Engage in outreach activities to attract new clients and enhance the firm's reputation.

Education: Any Graduates

Experience: 2 Years & Above

Special knowledge, abilities and skills: Bachelor's degree in a relevant field (education, international relations, or a related discipline),

Extensive experience as a study abroad advisor, with a focus on program management, Proven leadership and team management skills, In-depth knowledge of international education trends, regulations, and academic programs, Excellent analytical, problem-solving, and decision-making abilities, Strong interpersonal and communication skills, Attention to detail and a commitment to quality, Familiarity with study abroad software and program management systems.

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Keyskills:   overseas education service sales study abroad advisor