Executive (Customer Relations) @ TTK Services

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Executive (Customer Relations)

TTK Services
0 - 2 years
Delhi, NCR
11 months ago
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Job Description

Graduate/post-graduate in any discipline
Experience: 0 to 2 Years
Location: Delhi
Shift: Day (General)

Key Responsibilities

Enquiry handling (email / calls) and sending report on a daily basis to Team Lead.
MIS maintenance by liaising with the ops team for quicker closure.
Liaising with Corporate / employees for additional supporting in due course of execution.
Managing the Query management with the client employees / management by providing accurate information.
Daily Status update to the client on the open applications through TTK portal.
Sending a completed report to Team lead on daily basis.
Preparation and sending SLA reports to respective clients with Aging report as per the agreed timelines.

Qualifications and Skills

Excellent communication skills both written and verbal.
Proficiency in using Internet and MS office tools.
Candidates should be well versed with reporting skills, analysis and team management.

Mandatory: Please review the job description.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations
Role: Operations - Other
Employement Type: Full time

Contact Details:

Company: TTK Services
Location(s): Delhi, NCR

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Keyskills: Customer Relation Executive Team management MIS Query management Corporate MS Office tools Management

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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TTK Services

TTK Services Pvt. Ltd. (a member of the TTK Group) was founded in 2000 to serve the NRI market. Today, the company has multiple divisions providing different solutions and catering to different segments of the market. (TTK GMS, YourManInIndia, GetFriday, HomeShikari)

Executive (Customer Relations) @ TTK Services

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