Openings For Team Lead (Kannada & Malayalam)/Assistant Manager @ Hexaware Technologies

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Openings For Team Lead (Kannada & Malayalam)/Assistant Manager

Hexaware Technologies
3 - 8 years
Chennai
1 month ago
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Job Description

Openings for Team Lead and Assistant Manager Telecom Voice Chennai

Should have minimum 4+ years of experience in BPO.
International Voice experience is mandate.
Should have been designated as a Team Lead / Assistant Manager for at least 2 years on papers.
Should be able to calculate Attrition, Shrinkage, AHT.
Should be aware of NPS, Repeat & Churn.
Should be aware of Occupancy and Utilization formulas.
Candidate should be good in communication.
For Team Lead - Candidate should be fluent to speak in Kannada or Malayalam language.
For Assistant Manager - Any south language
For Team Lead/Assistant Manager - Inbound Voice experience is mandatory

Interested candidates can reach out to Na*******1@he*****e.com / 7358342***

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations
Role: Team Leader
Employement Type: Full time

Contact Details:

Company: Hexaware Technologies
Location(s): Chennai

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Keyskills: Inbound Voice Process Bpo Operations Call Center Operations KPI Monitoring Shrinkage KRA CSAT SLA Management Attrition

Fraud Alert to job seekers!

₹ .25-7 Lacs P.A

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Preferred City (* max. 2 w/comma)

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Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

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Hexaware Technologies

Hexaware BPS is a unit of Hexaware Technologies Ltd. We are currently staffed at 2000+ people across Navi Mumbai (Mahape) Chennai, Nagpur and US. Ranked 15th in the NASSCOM Top 20 IT Software & Services Exporters from India, we also rank among the Top 20 Best IT employers in India by DQ-IDC fo...

Openings For Team Lead (Kannada & Malayalam)/Assistant Manager @ Hexaware Technologies

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