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Openings For Team Lead (Kannada & Malayalam)/Assistant Manager @ Hexaware Technologies

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 Openings For Team Lead (Kannada & Malayalam)/Assistant Manager

Job Description

Openings for Team Lead and Assistant Manager Telecom Voice Chennai


  • Should have minimum 4+ years of experience in BPO.
  • International Voice experience is mandate.
  • Should have been designated as a Team Lead / Assistant Manager for at least 2 years on papers.
  • Should be able to calculate Attrition, Shrinkage, AHT.
  • Should be aware of NPS, Repeat & Churn.
  • Should be aware of Occupancy and Utilization formulas.
  • Candidate should be good in communication.
  • For Team Lead - Candidate should be fluent to speak in Kannada or Malayalam language.
  • For Assistant Manager - Any south language
  • For Team Lead/Assistant Manager - Inbound Voice experience is mandatory

Interested candidates can reach out to Na*******1@he*****e.com / 7358342***

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations
Role: Team Leader
Employement Type: Full time

Contact Details:

Company: Hexaware Technologies
Location(s): Chennai

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Keyskills:   Inbound Voice Process Bpo Operations Call Center Operations KPI Monitoring Shrinkage KRA CSAT SLA Management Attrition

 Fraud Alert to job seekers!

₹ .25-7 Lacs P.A

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Hexaware Technologies

Hexaware BPS is a unit of Hexaware Technologies Ltd. We are currently staffed at 2000+ people across Navi Mumbai (Mahape) Chennai, Nagpur and US. Ranked 15th in the NASSCOM Top 20 IT Software & Services Exporters from India, we also rank among the Top 20 Best IT employers in India by DQ-IDC fo...