Change Management @ Clover Infotech

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Change Management

Clover Infotech
3 - 8 years
Mumbai
7 months ago
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Job Description

Role & responsibilities

Key Responsibilities:

Oversee the Change Management process globally, ensuring adherence to ITIL standards across all technical towers.
Review and approve change requests, ensuring proper risk assessment, business impact analysis, and the inclusion of appropriate approvers.
Verify successful testing of all production changes in test environments, maintaining evidence such as change numbers or test results.
Drive change approvals with technical teams, CAB, and Executive Committees.
Handle Emergency and Urgent Change Requests with minimal business impact.
Perform Failed Change Reviews (FCR), ensuring timely completion of FCR templates, root cause analysis, and tracking of open actions.
Maintain and update the Forward Schedule of Changes and chase backlog items.
Conduct fail change analysis and prepare Daily, Weekly, and Monthly CAB reports.
Monitor and validate data loading into DWH databases, including ETL processes and data validation from MSC centers.
Conduct regular backups and restore procedures in accordance with organizational policies.
Use tools such as BMC Remedy for ticket management and Tivoli for data monitoring.
Manage incident and problem tickets, ensuring resolution within SLA.
Support system registration and validation processes and maintain compliance with SOX inventory requirements.

Job Classification

Industry: Banking
Functional Area / Department: Project & Program Management
Role Category: Technology / IT
Role: Change Manager
Employement Type: Full time

Contact Details:

Company: Clover Infotech
Location(s): Mumbai

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Keyskills: Cab Change Change Management ITSM ITIL

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₹ -8 Lacs P.A

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Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

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Clover Infotech

Clover Infotech is a leading IT services and consulting company. We are a strategic partner to the worlds leading technology OEMs such as Oracle (Platinum partner), Microsoft (Gold partner) and IBM. We provide solutions and services across application and technology modernization, cloud enablement...

Change Management @ Clover Infotech

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