Branch Operation Manager @ Umind Consulting

Job Description

Branch Operation Manager

You will be responsible for overseeing the day-to-day operations of the branch, ensuring efficient and compliant processes, and providing excellent customer service. Your role involves managing a team, implementing operational policies and procedures, and collaborating with other departments to enhance overall branch performance.

Key Responsibilities:

• Oversee and manage the daily operations of the branch to ensure efficiency, accuracy, and compliance with bank policies and regulations.
• Develop and implement operational procedures to optimize workflow and enhance productivity.
• Lead and supervise branch staff, providing guidance, training, and support.
• Address and resolve customer inquiries, concerns, and issues promptly and professionally.
• Ensure compliance with all banking regulations, policies, and procedures.
• Implement risk management practices to safeguard against fraud and other operational risks.

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Keyskills:   brand management performance analysis operations