Branch Manager - Gold Loan @ Umind Consulting

Job Description

Job Responsibilities:

1. Oversee the day-to-day operations of the gold loan branch.

2. Ensure compliance with company policies, procedures, and regulatory requirements.

3. Provide excellent customer service to clients seeking gold loans.

4. Address customer inquiries, concerns, and issues promptly and effectively.

5. Implement strategies to drive business growth and achieve branch targets.

6. Identify opportunities for expanding the customer base and increasing loan disbursements.

7. Lead and motivate the sales team to achieve sales targets.

8. Conduct regular training sessions to enhance the team's product knowledge and sales skills.

9. Assess and mitigate risks associated with gold loan operations.

10. Ensure adherence to appraisal standards and valuation guidelines.

11. Implement marketing initiatives to promote gold loan products in the local market.

12. Collaborate with the marketing team to organize promotional events and campaigns.

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Keyskills:   team handling client management gold loan operations