It Support Engineer
- ValuePoint
- 3 - 6 years
- Noida, Gurugram
- 1 month ago
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Job Description
IT Support Engineer - Noida
Job Description:
- Oversee IT infrastructure and support at Hyderabad, Noida facility ensuring the effective operation and maintenance of all IT systems and services.
- Provide technical support to end-users via service desk portal, email, phone, and in-person.
- Install, configure, and maintain desktop and laptop systems, printers, and other IT equipment.
- First level troubleshooting of software, hardware, and network issues and escalate as needed.
- Experience working on Dell servers and storage systems, Veeam Backup & Tape library, Fortinet Firewalls, Switches & APs, Service Now ticketing system etc.
- Perform routine maintenance and updates on systems to ensure security and performance.
- Assist with IT asset management, including inventory and lifecycle tracking.
- Maintain documentation of systems, procedures, and user support logs as per IT and regulatory requirements.
- Ensure security best practices and compliance with company policies.
- Provide support during system upgrades, migrations, and deployments.
- Preferred to have prior experience in working with Pharma/CRO/Life Science companies
- Any other IT Support jobs/tasks assigning by reporting manager/Supervisor.
Skills and Qualifications:
- Bachelors degree in information technology, Computer Science, or IT related field.
- Minimum of 3-6 years of experience IT support.
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If interested with this opportunity, Kindly - do share your updated Resume along with below required details to de******v@va**************s.com OR WhatsApp to 8867682***
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Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time
Contact Details:
Company: ValuePointLocation(s): Noida, Gurugram
Keyskills: Service Desk IT Asset Management Server IT Service Desk Dell Server Switches Veeam storage Tape Libraries Firewalls
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