Assistant Manager-ANA016460
- Genpact
- 0 to 4 Yrs
- haryana
- 7 months ago
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Job Description
- Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Asst Manager , Data Analyst In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement Active user of Internet and online applications. Should be responsible for handling cost management process and sound knowledge of advance excel Responsibilities Respond to customer inquiries and problem escalations Provide support for data collection , Understand customer requirement and deliver within time Maintain a thorough understanding of client process and policies Provide excellent customer service to our customers Responsible to demonstrate capacity for critical thinking and analysis. Responsible to showcase strong work ethic, with the ability to work well both independently and within the context of a larger team-oriented environment Qualifications we seek in you! Minimum Q ualifications Any Tech graduate degree or equivalent with a strong academic record Preferred Q Ualifications / Skills Strong technical knowledge Hands on experience on Advance excel, VBA, Python , MS Access, Previous experience in a customer service role chat/email/voice Effective probing skills and analyzing / understanding skills Problem solving skills with customer centric approach Demonstrated proficiency with written English and with neutral English accent Strong attention to detail. Job Assistant Manager Primary Location India-Gurugram Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Mar 4, 2025, 5:57:58 PM Unposting Date Apr 3, 2025, 11:59:00 PM Master Skills List Operations Job Category Full Time,
Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Assistant Manager-ANA016460Contact Details:
Company: GenpactLocation(s): Haryana+ View Contact
Keyskills: Advance excel VBA Python MS Access Customer service Problem solving Analyzing
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