Customer Support Executive @ Getwork

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Customer Support Executive

Getwork
30 Positions
10 months ago
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Job Description

Address customer queries and resolve complaints via email and phone.
Provide support for trading, portfolio management, and account-related issues.
Collaborate with internal departments to ensure timely resolution of customer issues.
Utilize Freshdesk and CRM tools to manage customer interactions effectively.
Adhere to quality and compliance guidelines while delivering prompt solutions.
Demonstrate quick decision-making to address customer inquiries efficiently.
Ensure customer satisfaction through efficient, quality-driven service.
Maintain a positive, empathetic, and professional attitude towards customers.

Employement Category:

Employement Type: Full time
Industry: Financial Services
Role Category: Customer Service (Domestic)
Functional Area: Not Specified
Role/Responsibilies: Customer Support Executive

Contact Details:

Company: Veerwal Getwork
Location(s): Gandhidham,

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Keyskills: non voice bpo escalations calling voice process crm customer support us process

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Customer Support Executive @ Getwork

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