Process Trainer
- Bigbasket
- 1 - 6 years
- Pune
- 8 months ago
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Job Description
Duties and Responsibilities:
- Facilitate the integration of content with the knowledge and experience of the trainers.
- Use a variety of training strategies/learning experiences
- Review written materials of training participants
- Seek feedback from participants
- Modify the training approach and then observe and record the effects of the changes
- Create activities that allow for the active participation of everyone in the group
- Sense the need of trainees on an individual bases and as a group
Education Requirements:
- 12th Pass,Graduate degree, Knowledge of adult learning techniques and training effectiveness measures
Experience Requirements:
- 1 Years as a Trainer in relevant line of business
Skills and Abilities:
- Excellent written and verbal communication skills.
- Ability to handle a batch of 20-25 new hires all requirement from on boarding coordination to process training and evaluation.
- Ability to maintain a batch training docket and draw/highlight relevant inference on the same.
- Beginners knowledge of excel and ability to design effective presentations on process/soft skills trainings modules
- Ability to provide constructive feedback to the trainees could be new or existing.
- Ability to achieve process certification/skill gap training/soft skills/ upskills training efficacy.
- Ability to measure, achieve and improve 0-30 performance of new hire batches. Ability to achieve retention targets
Job Classification
Industry: RetailFunctional Area / Department: Teaching & TrainingRole Category: Corporate TrainingRole: Process TrainerEmployement Type: Full timeContact Details:
Company: BigbasketLocation(s): Pune
Keyskills: Process Training Training Need Analysis Customer Service Training Training Analysis On Job Training Behavioural Training Analytical Skills OJT Training Delivery TNI Product Training
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Bigbasket
Big Basket is an Indian online grocer headquartered in Bangalore, India, and currently owned by Tata Digital. It was the first online grocer in India, set up in 2011. It is a registered company with the name Supermarket Grocery Supplies Pvt. Ltd. As of January 2023, the company operates in more tha...
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