Whats this role about
Heres how youll contribute:
Youll do this by:
Core Skills:
User Management:
Creating, updating, and managing user profiles and permissions within Salesforce.
Ensuring data security and access control.
Platform Configuration:
Setting up and customizing Salesforce objects, fields, and layouts to meet business needs.
Configuring sales and service processes, workflows, and automations.
Data Management:
Maintaining data integrity and accuracy through data cleansing, validation, and import/export processes.
Implementing data storage and security best practices.
Troubleshooting and Support:
Identifying and resolving technical issues and user inquiries related to Salesforce.
Providing technical support and guidance to end-users.
Reporting and Analytics:
Creating and maintaining reports and dashboards to track key performance indicators (KPIs).
Analyzing data to identify trends and opportunities for improvement.
and Communication:
Working closely with business users, stakeholders, and other technical teams to understand requirements and implement solutions.
Communicating effectively with users and providing training on Salesforce features and functionality.
Desired Skills:
How we d like you to lead:
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