Walk-in Drive In Hcltech || Qa Content Moderator||17th &18th May|| @ HCLTech

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Walk-in Drive In Hcltech || Qa Content Moderator||17th &18th May||

HCLTech
2 - 5 years
Hyderabad
8 months ago
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Job Description

HCLTech is Hiring || QA Content Moderator || 17th May,2025 & 18th May,2025|| Walk In Drive || 10.00 AM - 3.00 PM ||

Date: 17th May,2025 & 18th May,2025

Time: 10:00 AM to 3:00 PM

Location: Advance Business Hub, An Ascendas IT Park, Building H-01B, Phase 2, HITEC City, Hyderabad, Telangana 500081

Contact Person: Ashish Durgapal

Please carry:

2 Updated Resume
1 Passport size
1 ID Proof Pan card/ Aadhar Card (Do not bring any laptops, pen drives, or electronic devices)

Designation : Quality Analyst

Responsibilities:

1. Review tasks/ transactions on a regular basis - frequency as per business needs.
2. Real-time feedback for moderators, error trend mapping, bottom quartile management and overall agent-level performance improvement.

3. Conduct TNI & as required delivery training refreshers & cascade updates to the team, in coordination the TL or Manager

4. Provide insights to the Managers & Customer in form of daily/weekly reports

5. Keep track of content inflow.
6. Identify gaps/ gray areas in policies & guidelines based on ground truth data.
7. Store, document edge cases, nuanced examples among moderated content to create referenceable repositories.

Skills:

1. Experienced in conducting sample audits, gather findings & coach the Analysts

2. Able to identify trends through audit sample data
3. Familiarity with social media and content moderation laws & policies

4. Required to work in night shift hours & weekends
5. Excellent English skills oral and written.
6. Ability to work under pressure and make sound judgment calls; ability to handle egregious content
7. Any graduation degree

**Immediate to 45 days notice period candidates are preferred**

Job Classification

Industry: BPM / BPO
Functional Area / Department: Other
Role Category: Other
Role: Other
Employement Type: Walk-ins

Contact Details:

Company: HCLTech
Location(s): Hyderabad

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Keyskills: Quality Analysis Content Moderation Quality Audit Quality Check

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Walk-in Drive In Hcltech || Qa Content Moderator||17th &18th May|| @ HCLTech

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