Senior Sales Executive @ Bhima Jewellery

Job Description

• Principal Duties and Responsibilities:
• He/she has to receive the customers, greet them.
• He/she shall ensure that customers are comfortable.
• He/she shall as per the enquiry or need of customer display the right ornaments.
• He/she shall ensure that the jewels and the box are clean and tidy before display.
• He/she shall weigh the ornaments selected by the customer.
• He/ she shall inform the customer regarding the price of the jewel and its making charges and ask if it can be send to billing section
• He/ she shall ask the customer if he has any additional purchase and hand over the customer to the CSO so that the customer can be assisted to the particular section.
• He/ she shall hand over the jewel to the billing section. Receive the bill and hand it over to the customer.
• He/she shall thank the customer for shopping at Bhima Jewellers.
• He/she shall write down in the section book regarding any special enquiries, complaints or suggestions made by the customer.
• He/ She shall ensure that his/her counter and the display box are clean and tidy most of the time.
• He/ she shall take particular care in displaying the ornaments and should do it politely. and take special care always while handling ornaments
• He/she shall collect old jewellery for exchange/for repair, show the weight and the number of pieces to the customer and send it in for assaying and valuation or repairs as the case may be.
• He/she shall make sure that jewels are kept back to the respective racks after display to the customer

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Keyskills:   gold silver diamond grading