Hiring for Team Manager(Sales) || HL & @ O3 Hire

Job Description

 Job Location - Madurai, Dindigudal, Virudhunagar

Purpose: Will be responsible for meeting team targets, employee retention and achieving efficiency of assigned geography, employees and sources while keeping the team motivated and engaged.

 

• Area/ Geography Mapping.

Responsible for allocation of geography at team level. Should work closely with his team members on geography mapping. Should audit and review the progress of area mapping on regular intervals and share the progress report with his superiors.

Knowledge, Skills & Functional Competency

• Knowledge of the entire geography.
• Ability to plan and strategize the geography mapping.
• Ability to use tools and resources to identify potential areas and sources.

KPI

• 100% - 90% area mapping = 10, 80% - 90% = 8, 70% - 80% = 6, 60% - 50% = 4, <50% =0

1. Source Relationship Management.

• Relationship Management- Is responsible for managing the relationship with all sources of his team and geographic area.

Knowledge Skills & Functional Competency

1. To identify the problem and expectations of the sources with low LSR, SLR and MS.
2. Knowledge and ability to use various tools which can be utilized to improve relationship and ratios.

KPI :

• Source Relationship Management 80 100% = 10, 60 80 = 8, 40- 60 = 6, < 40 = 0
  • Mutually defined LSR,
  • SLR and
  • MS is achieved

 

1. Audit / Relationship / Coaching Calls

• Responsible to conduct Joint Calls daily with team which includes Source visits and Sales calls.

Knowledge Skills & Functional Competency

1. Product Knowledge own and competition
2. Ability to handle objection raised by  customers and sources
3. Ability to use various tools to address customer and source queries

KPI

• of audit / relationship calls by TM in a month: 80 100 calls= 10, 60-80 calls = 8, 40 60 calls = 4, < 60 calls = 0

 

1. Channel Partner Recruitment

Responsible for validation and empanelment of channel partners

Knowledge, Skills & Functional Competency

• Knowledge of BSA empanelment process.
• Ability to identify the potential channel partner
• Ability to identify whether the BSA falls within the norms and category defined.

KRA Description   

Channel Partner Recruitment of the agreed target - 80 100% = 10, 60 80 = 8, 40- 60 = 6, < 40 = 0

• Performance on agreed LSR, SLR and MS to be achieved for the channel partner

 

1. Team Huddle

 

Responsible for conducting team huddle on a daily basis as per the process laid down.

KPI

• Completion of all three sections 100% = 10, 33% - 67% = 6, 0% - 33% = 0

 

Knowledge, Skills & Functional Competency

• Knowledge of daily morning huddle process
• Ability to conduct team huddle

 

1. Weekly Team Review

 

Responsible for implementation and review of goal sheet and weekly completion of Sales Patri II.

 

Knowledge, Skills & Functional Competency

• Knowledge of sales process
• Ability to conduct reviews
• Ability to analyze

KPI

• 100% implementation of Goal Sheet
• 100% completion of Sales Patri II

 

1. HSPL Hub Co-ordination

 

Responsible for coordination with credit team on the logged in loan applications and update status to his team members.

Knowledge, Skills & Functional Competency

• Knowledge of CREST process

 

KPI :

• Qualitative

 

Day Plan

• Day of the Month Activity  
• 1^st & 16^th Town Halls  
• 2^nd 5^th Goal setting & strategy meet with TL  

 

Activities 5 days

Days available for source visits 20

Total expected visits 80 ( 40 joint calls + 40 source visits)

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Employement Category:

Employement Type: Full time
Industry: NBFC ( Non Banking Financial Services )
Role Category: Sales / BDPre-Sales
Functional Area: Not Applicable
Role/Responsibilies: Hiring for Team Manager(Sales) || HL &

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Keyskills:   team handling team leading skills business loan mortgage sales personal loans home loans sales management field sales team team target