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Customer Care Executive - Retail Background Experienced @ Muthoot FinCorp (MFL)

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 Customer Care Executive - Retail Background Experienced

Job Description

  • Attend walk-in customers, inbound calls, respond to emails, and provide information about Muthoot FinCorps products and services.
  • Maintain all data and records related to daily transactions, file documents and ensure that all customer records are up to date and accurate.
  • Interact with the customer, collect feedback, and take note of the customers suggestions on what can potentially improve their experience.
  • Business Development and Promote and maintain positive relations with both existing and potential customers.
  • Engage and interact with walk-in customers to identify their needs and suggest suitable products or services that can benefit the customer.

Job Classification

Industry: Retail
Functional Area / Department: Sales & Business Development
Role Category: Sales Support & Operations
Role: Customer Engagement
Employement Type: Walk-ins

Contact Details:

Company: Muthoot FinCorp (MFL)
Location(s): Nedumangad

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Keyskills:   Business Development Customer Service Customer Care Sales Service Customer Handling

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₹ 50,000-2 Lacs P.A

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Muthoot FinCorp (MFL)

Muthoot Fincorp ONE, is a fintech startup and SBU of Muthoot FinCorp Ltd., building a financial ecosystem where customers can access relevant and reliable digital services across an expansive range of digital financial products in segments like Lending, Saving & Investment, Protection, and ...