Backup Analyst - Voice / Chat @ Idrive Software

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Backup Analyst - Voice / Chat

Idrive Software
2 - 8 years
Bengaluru
2 years ago
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Job Description

Candidate must have min 2-8 years of exp in Voice/ Phone support (preferably Technical Support Process.)

Diagnosis resolving application issues

Provides remote assistance for resolving app issues

Responsible for providing diagnostic technical support related to installation / configuration / issue troubleshooting

Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures

Should have knowledge of networking concepts

Should be open to work in rotational / night shifts in a 24/7 environment

Should have excellent verbal communication skills

PERKS AND BENEFITS

Best in Industry

Education Qualification

UG - Any Graduate

PG - Any Postgraduate, Post Graduation Not Required

Doctorate - Any Doctorate, Doctorate Not Required

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Hardware & Networks
Role Category: IT Network
Role: System Administrator / Engineer
Employement Type: Full time

Contact Details:

Company: Idrive Software
Location(s): Bengaluru

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Keyskills: parking MIN Networking Compliance Diagnostics Senior Analyst Network troubleshooting cloud storage Troubleshooting Technical support

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To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Idrive Software

IDrive Software India Pvt Ltd. (Formerly known as StreamNet) is a privately held company that specializes in cloud storage, online backup, file syncing, remote access, compliance, and related technologies. We primarily serve the consumer, small business, and enterprise markets.With over 200 ...

Backup Analyst - Voice / Chat @ Idrive Software

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