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Application Support Engineer @ Accenture

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 Application Support Engineer

Job Description


Project Role :
Application Support Engineer
Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :Electronic Medical Records (EMR)

Good to have skills :
No Function Specialty
Minimum 2 year(s) of experience is required

Educational Qualification :
15 years full time education
Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve troubleshooting and resolving software-related issues to ensure seamless operations.
Roles & Responsibilities:
  • Expected to perform independently and become an SME.
  • Required active participation/contribution in team discussions.
  • Contribute in providing solutions to work related problems.
  • Proactively identify and resolve software issues.
  • Collaborate with cross-functional teams to address system challenges.
  • Develop and implement software solutions to enhance system performance.
  • Conduct regular system audits to ensure data integrity and security.
  • Provide technical support and guidance to end-users.
    Professional & Technical Skills:
  • Must To Have Skills:Proficiency in Electronic Medical Records (EMR).
  • Strong understanding of database management systems.
  • Experience with troubleshooting and debugging software applications.
  • Knowledge of ITIL framework for service management.
  • Hands-on experience with incident management tools.
    Additional Information:
  • The candidate should have a minimum of 2 years of experience in Electronic Medical Records (EMR).
  • work from office is mandatory for all working days
  • This position is based at our Hyderabad office.
  • A 15 years full time education is required.
    Qualifications
    15 years full time education
  • Job Classification

    Industry: IT Services & Consulting
    Functional Area / Department: IT & Information Security
    Role Category: IT Support
    Role: IT Support - Other
    Employement Type: Full time

    Contact Details:

    Company: Accenture
    Location(s): Hyderabad

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    Keyskills:   electronic medical record database management system database management debugging itil hipaa itil framework us healthcare business analysis epic emr icd ehr medical coding technical support incident management application support troubleshooting

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