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Technical Project Manager-8+Yrs-Noida @ Infogain

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 Technical Project Manager-8+Yrs-Noida

Job Description

About the Role

The Technical Account Manager will be working cross-functionally to assist our merchants in scaling up the technical aspects of our products. Externally, youll be working with brand-name retailers who are looking to reduce online fraud rates, and increase their bottom line by optimizing, improving, and enhancing their current client services. Internally, you'll collaborate daily with various departments including Product, Account Management, Analytics, Data Science, and Development to ensure all relevant aspects of the product life cycle are addressed, being one of the primary points of contact of the Integrations team. The end goal of the Technical Account Manager is to own the technical aspects of integration efforts, upsells and cross-sales to accelerate our merchants growth.


Qualifications

  • At least 4 years of experience as a technical account manager/ integrations engineer/ solution engineer / technical project manager working with multiple enterprise customers technical and business teams
  • Client-facing: excellent communication and project management skills, working with various stakeholders (PMs, and technical resources)
  • Proven technical background, experience with troubleshooting client issues, reading logs, querying DBs, reviewing code, and offering solutions
  • Experience working with databases and querying languages (e.g. SQL)
  • Excel in critical thinking and technical troubleshooting of multi layered, complex problem statements while maintaining excellent internal and external stakeholder relationships
  • Proven technical background with API integrations; should be comfortable reading logs and source code
  • Prior experience working with internal interfaces such as Development, Product, Account Management, Sales teams in a global organization
  • Enthusiastic problem solver with a proactive approach
  • Superb English writing and communication skills
  • Prior B2B SaaS/PaaS/IaaS experience
  • Experience working with e-commerce / payments / FinTech industry would be added advantage

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Project & Program Management,
Role Category: Technology / IT
Role: IT Project Manager
Employement Type: Full time

Contact Details:

Company: Infogain Technologies
Location(s): Noida, Gurugram

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Keyskills:   Api Integration technical project manager sql IT program manager IT program management IT Project Management

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Infogain

A global digital engineering company delivering technology solutions that accelerate business outcomes. It specializes in cloud, data, AI, and experience-led transformation for enterprises across industries.