Process Trainer - Kolkata - Shining Stars
- Shining Stars
- 1 - 6 years
- Kolkata
- 10 months ago
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Job Description
Hello Folks,
Greetings from Shining Stars ITPL !!
Are you the one we are looking for?
Inviting applications for the role of Process Trainer and Soft Skill Trainers .We are looking for Process Trainers and Soft Skil Trainers - Graduates with relevant experience in any BPO with a sound knowledge of end to end domain and should have capability in working with ambiguity. In this role, you will be encouraged to work on deadlines, in a high-paced business environment. Should be open to work in different time zones as per the business requirement.
JOB LOCATION - KOLKATA.
Responsibilities: In this role, you will be responsible for:
- Continually meeting or exceeding service quotas.
- Supervising and guiding the team as well as providing incentives to motivate staff to achieve service level.
- Monitoring the performance of the team.
- Ensuring that the store is clean and well-maintained at all times.
- Building and maintaining good working relationships with customers.
- Identifying opportunities and strategies to increase good service.
- Regularly attending meetings and training sessions.
- Ensuring that the store is adequately stocked with company products.
- Performing all duties of the Sales Manager in cases of absence or emergency.
Criteriaswe seek in you!
Minimum Qualifications:
- Graduate (any stream)
- Having Min. 1.5 Years of relevant experience in BPO as a Process Trainer and Min 3 Years in total with any BPO.
- CANDIDATE MUST BE OK FOR F2F INTERVIEW .
- Having Experience in any E-commerce process is preferred.
SALARY :
UPTO 4.2 LPA For Process Trainer
UPTO 5 LPA FOR SOFT SKILL TRAINER
ABOUT US :We are a Pan India Staffing company offering a wide range of solutions and services, both in Permanent and Temporary Staffing. We provide the management expertise in identifying and recruiting the right teams of professionals for our Client and information that helps our client to become more competitive, overcome obstacles, set goals, and reach them. We bring together experts in human resources, recruitment, and quickly developing in other areas of business consulting. We are into sourcing, screening & shortlisting of candidates. We are also into campus recruitment, as per the client's requirement.
TRANSFORMATION HAPPENS HERE. COME , BE A PART OF OUR EXCITING JOURNEY !
We are into sourcing, screening & shortlisting of candidates. We are also into campus recruitment, as per the client's requirement.
For any further queries or for getting your interview aligned please call us @ 6306942*** (Ankita), in case your call is missed please allow us time to connect you back and request you to please drop a Whatsapp text / Resume over the same number.
PLEASE SHARE THE SAME HAVING RELEVANT EXPERIENCE OR LOOKING FOR THE SAME.
Job Classification
Industry: BPO / Call CentreFunctional Area:
Role Category: Corporate Training
Role: Corporate Training
Employement Type: Full time
Education
Under Graduation: Any GraduatePost Graduation: ICWA (CMA) in Any Specialization, Post Graduation Not Required, PG Diploma in Any Specialization, MBA/PGDM in Any Specialization
Doctorate: Doctorate Not Required
Contact Details:
Company: ShiningStars Institutions and Travels Pvt. Ltd.Location(s): Kolkata
Keyskills: Process Trainer Soft skill Trainer bpo TNA TNI
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