Your browser does not support javascript! Please enable it, otherwise web will not work for you.

Tech Mahindra is hiring for Manager

Home > Customer Service (Domestic)

 Tech Mahindra is hiring for Manager

Job Description

We at Tech Mahindra is hiring for Training Manager - Domestic Process.

Location:- Noida Sec - 62

Experience:- Maximum upto 7 Years (out of which 1 years should be as Manager - Training).

1 year experience as Manager Training on papers in BPO Industry
6 year overall Experience in BPO Industry
Maintaining & presenting monthly training scorecard, training & business reviews to the training lead, internal stakeholders & clients
Reviewing TNA/TNI refreshers planned by trainers for different accounts, before roll-out for coverage
Review / Update / Create content & SOP for all business
Responsible for selection, grooming & endorsement of trainers
Planning new hire & production training sessions (New rollouts, Bridge Training, Refresher training) in sync with operations, CE & workforce management team
Coordinating with stakeholders & clients to organize TTT sessions, conference calls & training sessions for Core Delivery Group
Data Analysis to Quantify Training ROI


Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (Domestic)
Functional Area: Not Applicable
Role/Responsibilies: Tech Mahindra is hiring for Manager

Contact Details:

Company: Tech Mahindra
Location(s): Noida, Gurugram

+ View Contactajax loader


Keyskills:   training delivery domestic training process training training management manager

 Job seems aged, it may have been expired!
 Fraud Alert to job seekers!

₹ 1.0 - 2.5 Lakh/Yr

Similar positions

Domestic (Inbound Voice)

  • Tech Mahindra
  • 10 Positions
  • Pune
  • 1 day ago
₹ 1 to 4 Yr

Customer Support

  • Tech Mahindra
  • 20 Positions
  • Kolkata
  • 2 days ago
₹ 0 to 2 Yr

Customer Support

  • Cv Solutions
  • 90 Positions
  • Noida, Gurugram
  • 2 days ago
₹ 0 to 2 Yr

International Executive

  • Indo Consultancy
  • 50 Positions
  • 3 days ago
₹ 0 to 1 Yr

Tech Mahindra

TECH MAHINDRA (PUNE) HIRING FOR INTERNATIONAL PROCESS (CHAT SUPPORT)Eligibility Criteria-Should have minimum 6 months work experience into Customer Service (International) Chat/Email Support. (Mandatory)Should have excellent English comm skills (Spoken and written) (Mandatory)...