Customer Care Representative
- Quess IKYA Human
- 0 to 4 Yrs
- Bengaluru
- 4 years ago
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Job Description
Dear Candidate,
Openings for Customer Support voice process (Banking Process)
Domestic and International Process
Exp: 0-4 yrs
Qualification: 10+2 or grads
we hire graduate fresher's (Convocation certificate) is mandate
Hindi mandate
5 days working 2 days rotational off
Shift: Uk shift or rotational
For girls day shift
with 2 way cab facility
location: Whitefield
Immediate joining
Responsibilities:
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
If interested call Meena @ 7204041***
Employement Category:
Employement Type: Full timeIndustry: BPO / Call Center
Role Category: Customer Service (Domestic)
Functional Area: Not Applicable
Role/Responsibilies: Customer Care Representative
Contact Details:
Company: Quess Corp ikya HumanLocation(s): Bengaluru
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Quess IKYA Human
Quess Corp Limited is a provider of business services with headquarters based in Bangalore. It is a step-down subsidiary of Fairfax Financial Holdings Group; held through its Indian listed subsidiary, Thomas Cook India. and is listed on the Bombay Stock Exchange and NSE. Starting...
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