Specific Responsibilities:-
HandleInbound and Outboundcalling for customer service.
Identify and assess customers needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive
Communication.
Provide accurate, valid, and complete information by using the right methods/tools.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits
Conduct follow-ups to ensure complete resolution of issues.
Keep records of customer interactions and process customer accounts.
Follow communication procedures, guidelines, and policies.
Take the extra mile to engage customers.
Keyskills: customer support customer service representatives customer care customer service inbound calls outbound calls
\r\nKPDI Industries Ltd. provides of high value recruitment services to its clients. Winning organizations understand that people provide the real advantage. However, right employees have been scarce resources. KPDI Industries Ltd. adheres to a highly professional and effective approach for...