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Hiring Customer Service Representative for a

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 Hiring Customer Service Representative for a

Job Description

:
  • Manage amounts of incoming phone calls and emails.
  • Identify and assess customers needs to achieve satisfaction
  • Provide accurate, valid and complete information by using the right methods/tools (CRM)
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively

Employement Category:

Employement Type: Full time
Industry: IT - Software
Role Category: Sales / BD
Functional Area: Not Applicable
Role/Responsibilies: Hiring Customer Service Representative for a

Contact Details:

Company: Post A Resume
Location(s): Ahmedabad

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Keyskills:   customer service cold calling sales

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₹ 3.0 - 6 Lakh/Yr

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Post A Resume

YOHO Travels is a travel and tour company which strives to make every journey a special experience. We specialize in conducting tours to both international and domestic destinations and offer various kinds of holiday packages that come with the best deals and ensure that every holiday you plan with ...