Customer Care Representative for Bhatt road, @ Proxpertise Worldwide

Job Description

Customer Care Representative, 

Location - Ahmadabad

Exp-  0 to 2 Years

Salary- Upto 15,000 Rs Monthly

Roles and Responsibilities:

Handling all incoming & outgoing calls with regard to customers queries on samples, pickups, registrations, cancellation & sample collection materials
Responsible for handling Toll Free services
Support customers with product information, TAT, and other related communication
Create MIS reports to support the management on service performance, Complain register, query resolution matrix and timelines
Analyze the pre analytical information for understand the customer trends, pre-analytical errors etc.
Ensure all customer service activities support and strengthen the strategic objectives of overall organization
Responsible for ensuring 24/7 customer call management
Inventory management to customers
Shipment to US by coordinating & following up from receive to report,

Language, Hindi, English & Gujrati

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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