Signavio Consultant
- Tech Mahindra
- 5 - 10 years
- Kolkata
- 4 years ago
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Job Description
Role: BPMN (Signavio) Consultant
Location: Major Tech M locations
Joining Timeline: Immediate
Skills:
- Signavio Products
- ERP & CRM Systems
- SQL, database technologies, ETL
- Signavio/Or any other BPM tool
- RPA thought leadership
- Analytical Ability
- Six Sigma GB/BB
- Customer service orientation
- Technical Expertise
- Concern for Excellence
- Ms Office
- Oral and written communication
Roles and responsibilities:
- Ability to identify opportunities, create solutions, present them as business cases to key stakeholders and execute the solution proposed.
- Hands-on experience in Signavio Products (or Any other BPM Tools like IBM BPM, Appian, Blueworks Live, Pega) Process Manager, Process Intelligence & Workflow Accelerator
- Complete understanding of Process modelling and BPMN 2.0 standard to be followed for Process architecture
- Understanding of key customer processes, such as Order-to-Cash, Procure-to-Pay, Issue-to-Resolution and automating business process models and cloud-based services etc.
- Experience working with ERP & CRM systems (e.g. Microsoft, Oracle, SAP, Salesforce), data extraction, data analysis, reporting, etc.
- Experience with SQL, database technologies, ETL, and/or programming (Java, Python, R, etc.)
- Process mapping and identifying non value add steps to create lean and agile processes.
- Responsible for identifying business problem areas and aligning themselves to the pain areas through Continuous Improvement Projects
- Strengthen and enhance internal processes to make them more efficient and effective by identify process improvement/re-engineering opportunities.
- Seek opportunity for Automation, Robotics and other technology solutions to bring scalability in the processes
- Help our clients to simplify and improve their operations by developing business cases, analysing clients as-is processes and create end-to-end automation solution blueprints
- Responsible for working with the clients Business excellence & Operations teams to hunt down processes for RPA & conducting initial RPA process investigation, priority, assessment & fitment analysis. You will be responsible for PDD (Process design document)
- Act as customers key contact and guide them through the analysis process and become their trusted advisor on process automation
- Provide quality consulting service by applying PDCA, lean, 6 sigma and other relevant quality methodologies with the objective to reduce cost/cycle time, improve productivity, increase revenue, improve product/service quality, and/or realign organizational practices with business strategies
- Work in coordination with other departments to incubate new solutions and technology for existing and new businesses
Interested candidates can share their CVs at AB*******5@te*********a.com
Job Classification
Industry: BPO / Call CentreFunctional Area: Consulting, Role Category: IT ConsultingRole: IT ConsultingEmployement Type: Full timeEducation
Under Graduation: Any GraduatePost Graduation: MCA in ComputersDoctorate: Any DoctorateContact Details:
Company: Tech Mahindra LtdAddress: SHARDA CENTRE,,SHARDA CENTRE,OFF KARVE ROAD,ERANDW, PUNE, Maharashtra, IndiaLocation(s): Kolkata
Keyskills: Signavio Consulting Flow Charts Process Modeling Business Analysis
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