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Customer Service Representative @ HR Desire

Home > Customer Service (Domestic)

 Customer Service Representative

Job Description

:

  •  
  • Managing a team of representatives offering customer support.
  • Overseeing the customer service process.
  • Resolving customer complaints brought to your attention.
  • Creating policies and procedures.
  • Planning the training and standardization of service delivery.
  • Selecting and hiring new staff.
  • Monitoring the work of individual representatives and of the team.
  • Conducting quality assurance surveys with customers and providing feedback to the staff.
  • Possessing excellent product knowledge to enhance customer support.
  • Maintaining a pleasant working environment for your team.

Email : nbsingh.hrdesire @ gmail.com or resumes.hrdesire @ gmail.com

 

Thanks & Regards,

NB Singh

Team Hr Desire

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Employement Category:

Employement Type: Full time
Industry: Facility management
Role Category: Customer Service (Domestic)
Functional Area: Not Applicable
Role/Responsibilies: Customer Service Representative

Contact Details:

Company: HR Desire
Location(s): North Goa+1 Other Goa

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Keyskills:   customer relationship voice process cse customer care customer support customer service

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₹ 1.5 - 2.0 Lakh/Yr

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HR Desire

J.P. Morgan Chase & Co. is an American multinational investment bank and financial services company headquartered in New York City. JPMorgan Chase is the largest bank in the United States, and is ranked by S&P Global as the sixth largest bank in the world by total assets as of 2018, to the a...